FAQ
ACCOUNT
You can login to your account with your email address and you will receive an email with a one-time 6-digit code that you need to enter to log in.
You can save shipping and billing addresses under your profile, view your order history and find tracking numbers for your orders.
Login to your account here.
WELCOME TO LILYROSE
Enjoy 20% off your first purchase using the code.
To get this discount code, subscribe to our newsletter and confirm your email address.
CONTACT US
You can contact us at hello@lilyrose.us and our customer service team will get back to you as soon as possible.
Our Customer Service team is available online 5 days a week, Monday to Friday 10:00 am - 05.00 pm.
Any enquiries sent on the weekends or public holidays will be responded on the following business day.
Please visit our CONTACT US page.
SHIPPING & DELIVERY
TR orders will be sent from our warehouse in Istanbul.
Estimated delivery is 1-4 business days.
If you have any further questions, please contact us at orders@lilyrose.us
RETURN POLICY
Free returns on all orders within 15 days.
Please follow the instructions for RETURN POLICY page.
STOCKISTS
LILYROSE swimwear are available at our online store.
You can also see a list of our stockists on our STOCKISTS page.